Patrols

Patrol and Security Guards

As part of your response plan you may want to have a security guard attend your premises to investigate alarm events. As alarm monitoring and electronic security systems are our main focus, Signature Security Group has established strategic alliances with major patrol companies that meet our high quality standards and response requirements.

This approach allows Signature Security to provide the following key services to our customers with respect to patrol:

  • Nominate the Patrol or Security Guard most suited to meet our client's needs and location
  • Audit Patrol response times and activities

Alarm response

  • Dedicated response by local area mobile patrol officers to alarm activations.
  • On arrival, patrol officers will conduct a FULL external check of premises to ensure the site is secure – Internal checks are conducted if keys/alarm codes held
  • If a security breach is detected, the patrol officer will advise the ADT customer service centre and remain on site until the breach is secured or cleared to leave by an authorised contact 
  • ADT mobile patrol services operate within the Australian Standard (AS4421-1996) 


Random Patrol Services

  • Ad-hoc or “as required” random patrols to suit short term security issues can be arranged.
  • On each random patrol, ADT mobile patrol officers will conduct a full external check of all buildings, including checking all external doors, windows and roller shutters. Patrol officers to visually inspect the “yard” and common areas. 
  • If a security breach is detected, the patrol officer will advise the ADT customer service centre and remain on site until the breach is secured or cleared to leave by an authorised contact 
  • ADT mobile patrol services operate within the Australian Standard (AS4421-1996) 


Permanent Patrol Services

  • Patrol officers, on each patrol, conduct a full external check of all buildings, including all external doors, windows and roller shutters. Patrol officers to visually inspect the “yard” and common areas.
  • The primary function of the patrol officer is to “Detect and Deter” any wrong doers from entering site and to reduce possible vandalism at the premises.
  • Where possible, any security breach will be rectified by the patrol officer on site. If required, major problems will be reported to the listed after hours contacts for their advice and/or action
  • In CBD and metro areas, ALL permanent patrol sites have computerised time-check recorders installed to verify all inspections have been carried out in accordance with customer requirements.

Concierge Guards

  • Meet and Greet Visitors - Concierge Guards can be the first point of contact for visitors
  • ADT Concierge Guard Uniforms are “business attire” displaying site logo or company branding if required
  • Concierge guards play an integral part in the emergency and evacuation procedures for the site and have a working knowledge of any fire control panels, procedures and other early warning alarm systems.
  • Our Concierge Guards maintain a neat and tidy appearance and possess good interpersonal skills
  • Concierge guard behaviour will always be appropriate in all circumstances. Our guards are polite, courteous and helpful but can and will be insistent when necessary.
  • Our guards are aware of the customer focus for the successful completion of the job

 
Static or Rover Guards

  • The “Rover guard” to provide random patrols continuously throughout the customer site. The guards to act as a visual deterrent to ensure the security of the premises.
  • Ensure that all secured areas are secure or in lock down
  • Duties as directed by Onsite Management 
  • Rover guards will escort staff and guests as and when required.


      

To find out more about Patrols and Security Guards, contact Signature Security Group on 1300 655 944 (Aus) or request a free security assessment online.

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Signature Security Group offer Security Products and Security Systems for Home and Business Security. Signature Security have the best security solutions for access control, alarm systems, CCTV camera & video surveillance, alarm monitoring and perimeter security and the best medical alert for personal emergency response. Contact Signature Security today to organise a no-obligation free security assessment or call 1300 655 944 (AUS).