OUR CUSTOMER COMMITMENT

The Signature Security team strives to provide

  • the right security solution and
  • the best service experience every time

to protect and support our customers, in homes and businesses right across Australia and New Zealand. This is our vision for our business.

We take our customer's security very seriously and our Service Principles help guide our staff to deliver service excellence to all customers.

Signature Service Principles - our promise to deliver the best service to our customers

  1. We will always communicate in a personal and professional way
  2. We own and take responsibility for making each customer interaction a positive one
  3. We do what we say and keep customers informed
  4. We will work together as a team
  5. We will continuously put ourselves in the customers' shoes
  6. We truly value our customer’s business and welcome feedback and opportunities to improve

Your feedback

It is important to us that our customers are happy with our service. We will regularly contact our customers to ask for feedback. At any time, you can let us know of any compliments, complaints or suggestions on any aspect of our service or our security solutions. You can do this online using our Feedback Form or simply call our team on 1300 655 944 (AUS).

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Signature Security Group offer Security Products and Security Systems for Home and Business Security. Signature Security have the best security solutions for access control, alarm systems, CCTV camera & video surveillance, alarm monitoring and perimeter security and the best medical alert for personal emergency response. Contact Signature Security today to organise a no-obligation free security assessment or call 1300 655 944 (AUS).