Customer Care

Tyco has acquired Signature Security Group and is wholly owned by Tyco International. As a part of the purchase some Signature Security services may be carried out by ADT Security, a business unit of Tyco Fire & Security.

ADT Security is the world's largest and most experienced provider of electronic security solutions. With over 9 million customers worldwide, ADT provides professional tailored 24 hour monitoring for residential, commercial and retail customers.

Welcome to the Customer Care online resource for Signature Security customers.

Here at Signature, we aim to provide our customers with quality, professional service and easy access to information that you need to manage your property security.

Ensuring that we have your correct emergency contact information is the key to fast alarm response times so use our Update Details section to let us know of changes as they occur. We also know that from time to time you may require help with some of the technical aspects of your alarm system which you can get information on by reviewing our FAQ section.

And importantly, as a valued Signature Security customer we want to ensure you have easy access to the range of information, offers and rewards available to you, including our Customer Referral program.

We always welcome feedback on our service and you can provide this anytime through our Feedback section, as well as any suggestions you have for our online customer resources and tools you would like in future.

Kind regards,
Your Customer Care team

Below are links to key topics available within Customer Care Online;

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Signature Security Group offer Security Products and Security Systems for Home and Business Security. Signature Security have the best security solutions for access control, alarm systems, CCTV camera & video surveillance, alarm monitoring and perimeter security and the best medical alert for personal emergency response. Contact Signature Security today to organise a no-obligation free security assessment or call 1300 655 944 (AUS).